Customer Testimonial Video Production Company

Boost your credibility with engaging testimonial videos.

Looking to build trust and instill confidence in your customers? Testimonial video production is the key to turning your happy customers into powerful brand advocates.

These videos go beyond just words on a page. They capture real people sharing real experiences with your company or product. This is powerful social proof, adding an authentic human touch to your marketing.

By showcasing genuine stories, you create an emotional connection that fosters customer loyalty and drives conversions with potential customers.

Ready to see how a great customer testimonial video can take your brand to the next level? Let’s dive in!

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Why choose Gorilla Creative for your customer testimonial video production?

Creating effective customer testimonial videos requires more than pressing record. We gather the most valuable parts of your customer’s story that reinforce your brand or product messaging. Then, we transform that story into a succinct, compelling video that resonates with your audience.

At Gorilla Creative, we use our experience, proven process, and results-focused approach to produce customer testimonial videos. These videos help you create opportunities, shorten your sales cycle, and close deals. And just as importantly, we make the process enjoyable for your customers.

Experience: We’ve Been There, Done That

We understand how delicate the process is to ask customers for a testimonial video. We’ve done it ourselves. Our detailed approach and proven strategy turn what could be a daunting process into an enjoyable one for everyone.

Process: A Smooth Journey from Start to Finish

We streamline the creation of testimonial videos. From discovery and content planning to pre-production and logistics, we handle everything with clarity and professionalism. We guide interviews on location and keep projects on schedule and within budget.

Results: Videos That Work as Hard as You Do

We craft testimonial videos that do more than look great—they also engage, convert, and deliver results. By focusing on real storytelling and targeted messaging, we boost your brand’s credibility and drive business growth.

Behind the scenes in a green screen studio filming a customer testimonial video in North Carolina. Director, Eric Stracke and Camera Operator, Will Nail setting up a shot for a corporate promotion video in San Francisco, CA.Team Gorilla Creative setting up an interview shot for a corporate video shoot in Anchorage, AK.Team Gorilla Creative filming office b-roll for a corporate video production in Denver, CO.Gorilla Creative filming b-roll at a beauty store in Los Angeles for a corporate video production.

Common types of customer testimonial videos.

Most customer testimonial videos feature happy customers explaining how your product or service improves their lives or businesses. The goal? To build trust with new customers.

You can shape and present that story in many different ways.

Client Testimonial Videos

B2B magic happens when your clients explain how your business boosted theirs—focusing on ROI, efficiency, and growth. Perfect for convincing major corporate clients.

Client Testimonial Videos

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Event Testimonial Videos

Catch the energy at your events with these on-the-spot videos. They’re all about capturing the energy and excitement of attendees, showing just how awesome your event was. These videos are perfect for hyping up the next one.

Event Testimonial Videos

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Expert Testimonial Videos

If an industry leader loves your product, these videos highlight that acclaim. Expert endorsements build credibility and trust for your brand.

Expert Testimonial Videos

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User-Generated Testimonial Videos

These are real, raw, and direct from your customers. These videos offer unfiltered truth from people who love what you do. It’s authenticity at its finest and perfect for boosting social proof.

User-Generated Testimonial Videos

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Before-and-After Testimonial Videos

These videos show the “before and after” of using your product or service. The results speak for themselves, and they’re all about showcasing that wow factor.

Before-and-After Testimonial Videos

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Case Study Testimonial Videos

Ready to get nerdy? These videos dive deep into a client’s journey, showing off data and results. They’re like a masterclass in how your solution works, with proof to back it up.

Case Study Testimonial Videos

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Influencer Testimonial Videos

When influencers have something to say, their tribes listen. These videos feature popular personalities sharing their experience with your brand. These videos tap into the reach and influence they have over highly specific audiences.

Influencer Testimonial Videos

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Interview-Style Testimonial Videos

These videos are typically longer but still feel engaging. These videos feature interviews where your customer, client, or expert shares their story authentically.

Interview-Style Testimonial Videos

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Employee Testimonial Videos

Let your team share first-hand why they chose to work for your company. These videos highlight your company and team, attracting top talent and making you the place to be.

Employee Testimonial Videos

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A testimonial video case study: from concept to completion.

When Intuit wanted to highlight businesses moving from QuickBooks Desktop to QuickBooks Online, they turned to us. We found the right customers, managed logistics, created messaging, and traveled across the U.S. to film authentic video testimonials.

The result? Video content that reveals how switching to QuickBooks Online removes the pain point of legacy systems. We also produced short social media clips to round out the broader marketing strategy. Ultimately, Intuit received custom videos and tools to help them connect more deeply with their target audience.

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You'll be proud to say "We work with Gorilla Creative"

We understand how valuable your customer relationships are. That’s why we focus as much on the experience as on the final video.

From day one, we treat them with respect, gratitude, and warmth. Their interaction with us reflects on your brand, and we take that seriously.

Our team creates a relaxed setting and delivers top-notch service, which helps customers share their stories naturally.

We keep things professional yet laid-back. The result? Authentic testimonial videos your customers are proud to be part of.

We make them feel respected, appreciated, and comfortable.

Filming a b-roll sequence in New York City.Behind the scenes with Gorilla Creative filming a customer testimonial video at a restaraunt. Filming a family sequence for a customer testimonial video in a park in San Francisco, CA.Readying the camera for a customer testimonial shoot in Colorado. Will Nail filming an over-the-shoulder shot to view the app on a phone for a customer testimonial video in Walnut Creek, CA.

The testimonial video production process.

Creating an effective customer testimonial video requires more than pointing a camera. Our approach involves careful planning, creative storytelling, and expert editing. Here’s how we do it:

Step 1: Discovery and Strategy

We dig into your brand, clarify your key messages, and define your target audience. These insights help us focus the story and maximize engagement.

Step 2: Content Planning

Most testimonial videos rely on interviews, but sometimes a fully scripted, teleprompted approach is better. We’ll help you choose the right style and then write the script or discussion guides.

Step 3: Pre Production Planning

We handle each detail so that production goes smoothly. This includes picking locations, coordinating schedules, advising on wardrobe, and ensuring customers feel comfortable.

Step 4: Production

We typically film customer interviews and capture dynamic b-roll. Showing your customers using your product or service brings the story to life and adds visual interest. Our team ensures that everything looks and sounds its best.

Step 5: Post Production

Our editors shape a compelling story by weaving together interviews and b-roll. We add music, motion graphics, and final polish, ensuring your testimonial video is professional, engaging, and ready to perform.

Supporting your business goals with powerful customer testimonial videos.

Testimonial videos elevate the voice of your brand's biggest champions and show people why they should trust you. At Gorilla Creative, we create content that resonates with your audience.

Looking to attract new customers, deepen loyalty, or position your brand as a leader? Our testimonial video production service focuses on real success stories so viewers see how your product benefits them. In today’s digital age, that’s more convincing than any sales pitch.

Ready to get started? Let’s make your customers your brand champions.

Are you ready to take your brand to the next level with video marketing?

At Gorilla Creative, we’re passionate about helping businesses succeed and there’s no better way to build trust and instill confidence than through the voices of your satisfied customers.

Whether you have a clear vision or need help planning, we’ll guide you every step of the way. Let’s create customer testimonial videos that elevate your brand, build trust, and drive measurable results.

Reach out today, and let’s start creating something amazing together. Your customers are ready to share their stories—let’s make sure the world hears them!

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Discover why our clients love working with us.

Marqeta works with some of the biggest brands in the world, and whenever we're doing co-marketing with our customers, we want to ensure that they are being treated professionally and with the utmost respect – and that's what we get with Gorilla Creative.

Working with Gorilla is not just about the editing or the camera work or the lighting or the production quality. It's really about how do they bring all of those elements together to create a holistic story that's even more powerful than you could have ever imagined.

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Lindsay Goldberg
Director of Corporate Marketing
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We produced customer testimonials all over the world - two in the U.S. in two different cities, one in Europe, and one in Australia. Everything was organized by Gorilla. Finding locations to film in, making sure the scripts were approved, coordinating what people were going to wear, coaching clients on how to deliver the message. Gorilla did it all and made our lives so much easier. Everything was super organized and they kept us on schedule and on budget, which was critical.

The collaboration between Gorilla Creative and Coveo was amazing. The quality of the finished videos exceed our expectations. But even more, all of our customers said that it was a fantastic experience. They loved it and were as happy with the results as we were.

Headshot of Sheila Morin
Sheila Morin
Chief Marketing Officer
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Just a few customer testimonial videos.

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Our Work

Check out our portfolio and see how we’ve helped clients stand out with killer, high quality videos.

Client Testimonials

Don’t just take our word for it—hear from our happy clients about the impact our videos have made.

Our Process

See how we go from concept to final product, making sure everything runs smoothly.

Meet our clients.

We’re proud to work with some of the biggest names in the biz.

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