B2B Customer Testimonial Video Production

Boost your credibility with customer testimonial videos.

Looking to build trust and instill confidence in your customers? Testimonial video production is the key to turning your happy customers into powerful brand advocates.

By showcasing genuine stories, you create an emotional connection that fosters customer loyalty and drives conversions with potential customers.

Ready to see how a great customer testimonial video can take your brand to the next level? Let’s get started!

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Why choose Gorilla Creative for your customer testimonial video production?

Producing effective customer testimonial videos takes more than just pushing record. The process starts with uncovering the parts of your customer's story that reinforce your brand or product messaging. Then, we package that into a succinct and compelling story that will resonate with your audience.

At Gorilla Creative, we combine our experience, time-tested process, and results-driven approach to produce customer testimonial videos that deliver results. The type of results that create opportunities, shorten your sales cycle, and close deals. And we do it in a way that your and your customers will enjoy without feeling stressed or overwhelmed.

Experience: We’ve Been There, Done That

We understand the significance of asking your customers to participate in a testimonial video. We've actually done it ourselves.

Our team excels at ensuring each participant feels respected and cared for, which ultimately reflects well on your brand.

With our focus on detail and proven methods, we make a tough experience enjoyable for everyone involved.

Process: A Smooth Journey from Start to Finish

Our streamlined process takes the hassle out of creating testimonial videos. From discovery and content planning, to pre production and logistics coordinating, to on-location production and guiding interviews, we handle everything with clear communication and professionalism. You can trust us to deliver a seamless experience that keeps your project on schedule and within budget.

Results: Videos That Work as Hard as You Do

We create customer testimonial videos that go beyond just looking great. We create videos that engage, convert, and deliver measurable results.

By focusing on authentic storytelling and messaging tailored to your desired outcomes, we create customer testimonial videos that enhance your brand’s credibility and help drive your business forward.

Behind the scenes in a green screen studio filming a customer testimonial video in North Carolina. Director, Eric Stracke and Camera Operator, Will Nail setting up a shot for a corporate promotion video in San Francisco, CA.Team Gorilla Creative setting up an interview shot for a corporate video shoot in Anchorage, AK.Team Gorilla Creative filming office b-roll for a corporate video production in Denver, CO.Gorilla Creative filming b-roll at a beauty store in Los Angeles for a corporate video production.

Common types of customer testimonial videos.

Most customer testimonial videos share the same core elements: happy customers sharing positive experiences of how your product or service has improved their life or way they do business. The goal is to build trust with new customers.

Client Testimonial Videos

B2B magic happens here. Your clients share how your business boosted theirs, with talk of ROI, efficiency, and growth.

Client Testimonial Videos

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Event Testimonial Videos

Catch the buzz of your events with these on-the-spot videos. They’re all about capturing the energy and excitement of attendees, showing just how awesome your event was.

Event Testimonial Videos

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Expert Testimonial Videos

Got an industry heavyweight saying you’re the best? That’s what these videos are all about. An expert’s thumbs-up makes your brand look credible and trustworthy.

Expert Testimonial Videos

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User-Generated Testimonial Videos

Real, raw, and straight from your customers. These videos are the unfiltered truth, shared by the people who love your stuff. Authenticity at its finest, with a side of organic reach.

User-Generated Testimonial Videos

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Before-and-After Testimonial Videos

These videos show the “before” and “after” of using your product or service. The results speak for themselves, and they’re all about showcasing that wow factor.

Before-and-After Testimonial Videos

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Case Study Testimonial Videos

These videos dive deep into a client’s journey, showing off data and results. They’re like a masterclass in how your solution works, with proof to back it up.

Case Study Testimonial Videos

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Influencer Testimonial Videos

When influencers talk, people listen. These videos feature popular personalities sharing their experience with your brand. Part testimonial, part promo, and all about reaching a wider audience.

Influencer Testimonial Videos

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Interview-Style Testimonial Videos

A bit more formal, but still cool. These videos feature structured interviews where your customer, client, or expert shares their story in a Q&A format. Personal, but with a nice, organized flow.

Interview-Style Testimonial Videos

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Employee Testimonial Videos

Let your team share first-hand why they chose to work for your company. These videos highlight your company and team, attracting top talent and making you the place to be.

Employee Testimonial Videos

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A testimonial video case study: from concept to completion.

When Intuit wanted to showcase the success stories of businesses that migrated from QuickBooks Desktop to QuickBooks Online, they turned to us. We helped them identify the right customers to feature and handled all the logistics. We developed messaging, coordinated with the businesses, and traveled across the U.S. to film their stories.

The result? A series of video content that dives deep into each customer’s experience and show the real world impact that switching to QuickBooks Online has for them (small business owners) and their businesses.

We also created social media clips to spread the word far and wide. We created written testimonials and professional video that helped Intuit connect with its target audience on a deeper level.

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You'll be proud to say "We work with Gorilla Creative"

Asking your customers to be in a testimonial video is a significant commitment. We get that, and we’ve made it our mission to ensure the process is smooth and enjoyable, for you and your customers.

Your customers aren't just the stars of the video, they are also some of your most valuable customers, and we treat them that way. From the moment we start working together, we make them feel respected, appreciated, and comfortable. After all, their experience with us reflects directly on your brand, and we take that responsibility seriously.

Our team is skilled at putting people at ease and providing world-class customer service that so they can share their stories naturally.

We do all this in a way that’s professional but still laid-back. The result? Authentic customer testimonial videos that your customers are proud to be a part of.

We make them feel respected, appreciated, and comfortable.

Filming a b-roll sequence in New York City.Behind the scenes with Gorilla Creative filming a customer testimonial video at a restaraunt. Filming a family sequence for a customer testimonial video in a park in San Francisco, CA.Readying the camera for a customer testimonial shoot in Colorado. Will Nail filming an over-the-shoulder shot to view the app on a phone for a customer testimonial video in Walnut Creek, CA.

The testimonial video production process.

Creating an effective customer testimonial video takes more than just pointing a camera. It’s a strategic process that involves careful planning, creative storytelling, and expert video editing. Here’s how we do it:

Step 1: Discovery and Strategy

We start by diving deep into your brand, understanding your key messages, and pinpointing your target audience. Knowing what your target audience values most allows us to focus the story for maximum engagement. These insights shape the entire process.

Step 2: Content Planning

Most customer testimonial videos are interview-driven, but there are cases when a fully-scripted (and teleprompted) video makes more sense. We will help you decide which style will deliver the best results for your project and then write the script or create the interview discussion guides.

Step 3: Pre Production Planning

Every successful video requires careful planning. We take care of every detail required to ensure production runs smoothly. From choosing locations and coordinating schedules to providing tips on what people should wear and making sure your customers feel comfortable for their interview... we’ve got it covered.

Step 4: Production

There are typically two components to production: filming customer interviews and capturing dynamic b-roll showing their company using your product or service to help bring the video to life and make it more visually engaging. Our team of production experts are here to ensure your video looks and sounds great.

Step 5: Post Production

With a careful eye on your key messaging, our editors carefully craft a compelling story using the interviews and b-roll we film, adding music, motion graphics, and any necessary polish to make sure your testimonial video is professional, compelling, and ready to perform.

Supporting your business goals with powerful customer testimonial videos.

Testimonial videos elevate the voice of your brand's biggest champions and show people why they should trust you. At Gorilla Creative, we create content that resonates with your audience.

Looking to attract new customers, deepen loyalty, or position your brand as a leader? Our testimonial video production service focuses on real success stories so viewers see how your product benefits them. In today’s digital age, that’s more convincing than any sales pitch.

Ready to get started? Let’s turn your customers into brand champions.

Are you ready to take your brand to the next level with testimonial video production services?

At Gorilla Creative, we’re passionate about helping businesses succeed, and there’s no better social proof than the voices of your satisfied customers.

Reach out today, and let’s start creating something amazing together. Your customers are ready to share their stories—let’s make sure the world hears them!

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Discover why our clients love working with us.

Marqeta works with some of the biggest brands in the world, and whenever we're doing co-marketing with our customers, we want to ensure that they are being treated professionally and with the utmost respect – and that's what we get with Gorilla Creative.

Working with Gorilla is not just about the editing or the camera work or the lighting or the production quality. It's really about how do they bring all of those elements together to create a holistic story that's even more powerful than you could have ever imagined.

Headshot of Lindsay Goldberg
Lindsay Goldberg
Director of Corporate Marketing
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We produced customer testimonials all over the world - two in the U.S. in two different cities, one in Europe, and one in Australia. Everything was organized by Gorilla. Finding locations to film in, making sure the scripts were approved, coordinating what people were going to wear, coaching clients on how to deliver the message. Gorilla did it all and made our lives so much easier. Everything was super organized and they kept us on schedule and on budget, which was critical.

The collaboration between Gorilla Creative and Coveo was amazing. The quality of the finished videos exceed our expectations. But even more, all of our customers said that it was a fantastic experience. They loved it and were as happy with the results as we were.

Headshot of Sheila Morin
Sheila Morin
Chief Marketing Officer
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Just a few customer testimonial videos.

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Our Work

Check out our portfolio and see how we’ve helped clients stand out with killer, high quality videos.

Client Testimonials

Don’t just take our word for it—hear from our happy clients about the impact our videos have made.

Our Process

See how we go from concept to final product, making sure everything runs smoothly.

Meet our clients.

We’re proud to work with some of the biggest names in the biz.

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